At neofit.life, we value your trust and satisfaction. Please read our policy carefully before placing an order.

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Returns

• We do not accept returns on any products once sold.

• Please ensure you check product details and information carefully before purchasing.

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Exchanges

• Exchanges are allowed only in the following cases:

  • Wrong product shipped.

  • Product received in expired or damaged condition.

• To request an exchange, you must contact us within 48 hours of delivery with clear proof (order number, images, and description of the issue).

• Once verified, we will arrange for the exchange at no additional cost.

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Sale Items

• Products purchased during sales, promotions, or special offers are not eligible for return or exchange.

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Refunds

• Refunds are approved only if an exchange is not possible (e.g., out-of-stock situations).

• Approved refunds will be processed to the original mode of payment within 10–14 working days.

• Please note: Processing time may vary depending on your bank or payment provider.

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Contact Us

For any concerns regarding your order, please contact our support team:

📞 Phone: +91 9244138621
📧 Email: info@neofit.life, contact.bnbnutretia@gmail.com